Our Solution
Shipquinox is a customer service chatbot specializing in shipping support. Available in shipment confirmation emails, the communication experience is designed to make it easy for the customer to describe their issue. Our solution also streamlines workflow for your CS team by automatically compiling all support requests into one organized file, making submissions to the carrier support portal faster, easier, and more efficient.
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Live tracking status for USPS, UPS and FedEx providing tailored support based on actual tracking events.
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Reports late deliveries, missing packages, address changes, return requests, delivery issues, delivery instructions, damages and returns for any carrier.
Go HERE to test the chatbot.
No Integrations Required
We provide a unique URL that activates your chatbot used in shipment or order confirmation emails. "Need Help with your Shipment?"
Daily Activity Report
The bot will send you a daily activity report explaining reported late deliveries, carrier exceptions, missing packages, damages, address changes, delivery instructions, delivery issues and returns.
Our Offerings
Standard
$45 billed monthly
Up to 250 resolutions per month.
Premium
$75 billed monthly
Up to 500 resolutions per month
Enterprise
$125 billed monthly
Up to 1,000 resolutions per month.
FAQs
Frequently Asked Questions
How can Shipquinox benefit my business?
Shipquinox's shipping agent streamlines your shipping operations, enhances decision-making, and ensures efficient resolution of shipment issues, fostering growth and efficiency in your shipping processes.
Is Shipquinox suitable for all shipment volumes?
Absolutely. We cater to businesses of all sizes, offering scalable and customizable features to meet your shipping needs.
