Our Solution
The AI powered Shipquinox chatbot can easily be added to shipment tracking and/or order confirmation emails. Implementation requires no integration. Your Shipquinox chatbot provides live shipping support 24/7/365. The solution provides your customers an immediate, alternative medium of communication which significantly reduces inbound emails and phone calls. The bot streamlines your workflow by automatically compiling all support requests into one organized file, making submissions to the carrier support portal faster, easier, and more efficient.
The chatbot can handle the following support tasks:
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Live tracking status for USPS, UPS and FedEx providing tailored AI support based on actual tracking events.
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The bot can assist customers with late deliveries, missing packages, address changes, return requests, delivery issues, delivery instructions and damages for any carrier.
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The bot sends your support team a daily activity report so they can easily input the requests into the carrier support portals.
Download Daily Activity File Example.
Our Offerings
Standard
$89 billed monthly
Up to 250 resolutions per month.
Premium
$149 billed monthly
Up to 500 resolutions per month
Enterprise
$249 billed monthly
Up to 1,000 resolutions per month.
Client Reviews
"Shipquinox has revolutionized the way we manage our shipments. Their chat bot is a game-changer in the shipping industry."
John Doe, CEO at TechPro
"Efficient, user-friendly, and powerful. Shipquinox's shipping agent has truly transformed our shipment processes."
Alice Smith, COO at InnovateTech
"An exceptional partner in our shipping journey. Shipquinox has been invaluable in optimizing our CS processes.
David Brown, CTO at VisionarySolutions
FAQs
Frequently Asked Questions
How can Shipquinox benefit my business?
Shipquinox's shipping agent streamlines your shipping operations, enhances decision-making, and ensures efficient resolution of shipment issues, fostering growth and efficiency in your shipping processes.
Is Shipquinox suitable for all shipment volumes?
Absolutely. We cater to businesses of all sizes, offering scalable and customizable features to meet your shipping needs.
